Melia Caribe Tropical (Adults Only) - Punta Cana

Playa Bavaro, Punta Cana, Dominican Republic, 23301show map
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Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Dominican Republic

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The charming Level At Melia Caribe Tropical is a 5-star hotel and offers a nightclub, a casino and an outdoor swimming pool. The Level At Melia Caribe Tropical Hotel was opened in 2014.

The hotel is 15 minutes' walk away from Palma Real Shopping Village.

The Level At Melia Caribe Tropical Hotel offers a magnificent view to its guests.

The Level At Melia Caribe Tropical Hotel can be reached in 20 minutes by car from Punta Cana International airport.


Room amenities at The Level At Melia Caribe Tropical Hotel include an in-room safe, climate control, central heating, flat-screen television and direct dial phone. Bathrooms feature a shower, a hairdryer and a spa bathtub.

Eat & Drink

The garden restaurant provides special meals. Refreshing drinks are offered in the café bar. Guests can wine and dine at The JellyFish Restaurant and Passion by Martin Berasategui at Paradisus Palma Real, located in the neighborhood.


The on-site car rentals are also available.


Babysitting, a mini club and a game room are offered for guests with children. Windsurfing, canoeing and snorkeling are provided on site.


Wireless internet is available in public areas for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2008.  Number of rooms:   1110.

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Free Wi-Fi

Free Wi-Fi in public areas


On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Coffee/Tea in lobby

Restaurant buffet

Welcome drink

Swim-up bar


Paid shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Private swimming pool

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Scuba diving
  • Snorkeling
  • Canoeing
  • Sailing
  • Boating
  • Banana boat
  • Aqua fitness
  • Motor board
  • Tennis court
  • Handball
  • Basketball
  • Volleyball
  • Bocce
  • Golf course
  • Darts
  • Aerobics


  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink


  • All inclusive
  • Continental breakfast
  • Restaurant buffet
  • Swim-up bar
  • Poolside snack bar
  • Coffee/Tea in lobby
  • Buffet breakfast


  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying


  • Cots
  • Babysitting/Child services
  • DVDs/ Videos for children
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Private swimming pool
  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Casino
  • Live entertainment
  • Night club
  • Garden area
  • Theatre
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Garden view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds


  • Bath/ Shower
  • Hair dryer
  • Free toiletries
  • Bathroom telephone


  • Refrigerator


  • Cable/ Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExtra bed50% of the room stayThere are no extra beds provided in a room. 
PetsPets are not allowed.
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Rooms and availability

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  • Nearby
  • City landmarks
Dolphin Island ParkDolphin Island Park3300 ft
Palma Real Shopping VillagePalma Real Shopping Village3900 ftAvenida Alemania 57 Carretera El Cortecito
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Palma Real Shopping VillagePalma Real Shopping Village4300 ft
Manatee ParkManatee Park2.4 mi
Bavaro LagoonBavaro Lagoon3.0 mi
Museo del ArtesanoMuseo del Artesano2.2 miSan Juan Shopping Center Punta Cana
Plaza BavaroPlaza Bavaro2.3 miPlaza Punta Cana
San Juan Shopping CenterSan Juan Shopping Center2.5 miAvenida Barcelo
Plaza San JuanPlaza San Juan2.6 miA 20 minutos del hotel Riu
Don Lucas CigarsDon Lucas Cigars2.9 miAvenida Barcelo - Edificio Mundo Autentico KM 4 1/2
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Getting around
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FabulousBased on  159  reviews

Rating by category:

  • 9.4

    6/25-7/1/2016. This was our second time staying at the Melia, The Level Adults Only. We had a fantastic time for the second year in a row. It's definitely worth it to stay in the adults only resort if you're not traveling with children. Very relaxing at the pool. The restaurants at the Quatro are all top notch. The staff could not have been more friendly and efficient. Roberto at the pool was very friendly and attentive to our group of four. If you go, look for him! We did venture to the Tropical/family section for dinner a couple of nights and also had great food. We will definitely stay here again and recommend to friends.

    Adults only! Very comfortable beds. Vast selection of restaurants. Golf cart service. Friendly/helpful staff. Resort as a whole is spotless/ always see people cleaning. Nice clean beach, seaweed is raked every day.

    Rooms are clean, but could stand to be updated slightly. Lookout for local people on the beach trying to get you to go to the flea market. The sales people were really pushing excursions and massages, to the point of being annoying, while you were resting in your lounge chair by the pool, on the beach or eating lunch in the snack hut. If you say a firm no, they leave, but you may be approached by someone else a short time later. The pros definitely outweigh the cons, though.

  • 9.8

    I am writing to express how lovely and accommodating the staff is here. I especially enjoyed seeing the bartenders at the beach Francisco Javier and Yoci Perez. They were both very nice with smiles everyday! They made the stay very enjoyable and a lot off fun!!

    Beautiful grounds, staff was excellent, very accommodating service and always with a smile!

    The grounds are very big however they do have a trolly/train that can take you from point a to point b. The food was good but not excellent.

  • 6.2

    Beach activities were good. Childrens activities also good.

    The food is blah at best, the waiters take the food too soon, the train is too slow; it takes forever tto get anywhere. The resort is nice for people who like all inclusives; I just dont like all inclusives. I will never do it again.

  • 10.0

    Everything was amazing. The food, the service, the beach, the acommodation... The hotel is glamourous. The both pool are very large. All the restaurants are amazing.

    There are no problems in the hotel. The only "improvement points" that we could do are: a) Another bar on the beach. b) More places to change diaper babies. c) Small tables on the beach to put the drinks beside the chairs.

  • 1.4
    Guest rating

    Kamers dicht bij strand en zwembad en ontbijtrestauranf. Voorzieningen op de kamers is voldoend. Kaliteit maaltijden en dranken is goed. Voldoende variatie.

    Niet direct de juiste geboekte kamerw gekregen. 2 nachten iin verkeerde kamers. Transport is slecht geregeld. Lange wachttijden voor treintje, etc. Aantal restaurants was gesloten. Brand geweest. Animatie is beperkt. Opmerkelijk is dat bijna iedereen uit is op een tip. De prijzen in de winkeltjes zijn extra hoog.

  • 8.8

    L'ensemble de la prestation était d'un excellent niveau situation de la chambre parfaite proche piscine, plage

    Réservations difficiles aux restaurants à la carte restaurant buffet de plage (agora) fermé sans préavis aucune variété aux buffets, tous les jours la même chose, peut être envisager des thèmes par journée

  • 9.6

    Comida, playa, servicio, piscina, pieza.

    La estadía fue cobrada 2 veces pero todo se soluciono.

  • 6.6

    Las instalaciones de restaurantes

    No me gusto la malas condiciones de la Piscina y tampoco la discriminación en el uso de las facilidades y de las instalaciones, por tener dedicadas las pocas instalaciones del proyecto a varias categorías de usuarios al punto que su publicidad resulta engañosa pues no te entera de esas restricciones hasta registraré al entrar al Hotel. Eso me parece extraordinariamente malo. Al punto de que no creó que volvería a ese complejo turístico.

  • 5.8
    Guest rating

    La atención del personal y la buena predisposición para tratar de solucionar los inconvenientes. Si no hubiera sido por ellos, nos hubiéramos ido del hotel al tercer día. El personal es 5 estrellas!!!

    Las habitaciones no tienen mantenimiento (humedad en las paredes, cajones que se salen, interiores de placard deteriorados, respaldo de cama agujereados, etc.). El hotel no es mas 5/4 estrellas. La comida y la bebida son básicas y no hay variedad. El agua de la piscina no estaba limpia....

  • 9.2

    La comida es muy buena... pero debería haber más variedad en el buffet

    El servicio al cuarto tarda mucho (aproximadamente 30 a 45 min). Los de recepción tienen una muy mala organización, pedí hacer checkout 2 hrs más tarde y primero dijeron si y después q siempre no

  • 7.4
    Very good

    demora no transporte na area the level; chuveiro com pouca água e pequeno

  • 9.2

    Restaurantes, comodidades da área The Level, atendimento, tudo muito bom.

    Internet só funciona no lounge. Eles tem duas redes de wifi para atender a 1250 apartamentos. Não fica mais que um minuto conectado sem cair.

  • 10.0

    La amabilidad de la gente en general, es extraordinaria, todo muy hermoso, te sientes como si estuvieras en un paraiso.

  • 9.2

    El hotel me pareció muy bonito y la atención excelente

    Contrate en el hotel un excursión a isla Sahona en el momento del embarque me enviaron con otra compañía en la cual algunos viajeros iban gratis y otros por la mitad del precio que pague por lo tanto la calidad del catamarán fue malo, el servicio pésimo y al regreso nos trajeron en lancha sin salvavidas con todos los riesgos que esto pudo causar, en fin fue una experiencia demasiadamente mala en todo aspecto.

  • 8.2

    O hotel é muito bonito, e a equipe de atendimento é solícita. O quarto é muito bem arrumado, e a praia é ótima - isso que fui em Janeiro, quando a água é mais fria.

    Existe aquele olhar meio estranho de quem sempre quer uma propina ("tip"). Tem os vendedores de branco que oferecem um café da manhã para fazer uma conversa, e a estratégia deles é bem agressiva - tudo para entrar na fidelização do "Club Meliá". Faça uma pesquisa na internet e tire suas próprias conclusões. Infelizmente, na chegada, não houve uma instrução do hotel sobre alguns procedimentos - os restaurantes temáticos são com reserva, por exemplo. É importante ler o livrinho que se ganha ao chegar. Por fim, ao fazer o check-in, me ofereceram um "upgrade" para o The Level, que acabei aceitando fazer. Não foi ruim - pelo contrário, foi ótimo, mas ao ler sobre quem não aceitou, fiquei com aquela sensação de que o pacote básico para ir é só o começo.

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Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Dominican Republic

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExtra bed50% of the room stayThere are no extra beds provided in a room. 
PetsPets are not allowed.
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Getting around
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Check rooms and rates
exclusive online offers!
Select date
Select date
Rooms and Guests